Kinoni EpocCam not working with Zoom and Snap Camera? Here’s the fix!

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28 Responses

  1. Jeff Davis says:

    You don’t need to go through all these hurdles to get EpocCam to work. Just start up EpocCam, start up Zoom, and then share your screen and choose the EpocCam screen. Voila.

  2. Ken Ng says:

    True, but if you really do need Epoccam to work as a virtual webcam, then these steps would be required. Sometimes I need to project both my presentations and myself at the same time. 🙂

  3. Fantastic! Thanks for this, it saved me a LOT of headache.

  4. This is fantastic, thankyou so much.

  5. Ken Ng says:

    I’m glad what I posted was useful 😄

  6. Ken Ng says:

    IKR! Same here. I’ve been trying to get virtual backgrounds with Epoccam to work for the longest time!

  7. Bonnie Lynn says:

    THANK YOU! I’ve been trying to figure out how to downgrade to an older version of Zoom for weeks just to make SnapCamera work again… This worked!!

  8. Thank you so much Ken. Amazingly it worked! Only thing is, every time I restart Zoom I have to give it the permissions for camera etc. Is that expected?

  9. Hi Ken. Please ignore my last message. If I used my brain, I would have clicked “always allow”!!! And thank you again for taking the time to post this useful note.

  10. Ken Ng says:

    Glad it worked for you too!

  11. Ray says:

    Great solution. I know almost nothing about xcode or terminal but am wondering if I can simply substitute “Camtasia 2020” in place of zoom in the code to allow Camtasia’s record function to use camtwist. Thanks for these articles.

  12. Ken Ng says:

    Yes. This works for any other apps as well. You will just need to get ensure you get the name right for the Camtasia app. You can find the right file name of the Camatasia app by using the list command “ls /Applications/*“ and see find the camtasia app name. Them you just copy and replace it in the unsign command as per the post.

  13. Ken Ng says:

    @Ray: Specifically for Camtasia 2020. Use: sudo codesign –remove-signature /Applications/Camtasia\
    I downloaded the trial just to make sure I have right name of the app 🙂

  14. Karen says:

    Thank you very much! I received the message “no such file or directory”. After running the “ls /Applications/*“ I realized that zoom was not listed at all. So removed zoom. Installed it again, this time for all users. Now it was listed correctly in the Applications folder. I could remove the signature but had to restart the computer to finally succeed. 🙂

  15. NotSmartWithComputers says:

    When I have tried it asks for a password. I enter my password for my account but then it says: “USERNAME is not in the sudoers file. This incident will be reported.” What am I doing wrong?

  16. Ken Ng says:

    I’m assuming this is a work issued Macbook? If that’s the case, then its because your user login is not given administrative rights to run admin level commands. Sudo is a command is used to run commands and programs as a superuser.

    Try running the commands without sudo in front and see if it works. “codesign –remove-signature /Applications/”
    BTW, if you’re trying to make this work with Zoom, note that with the latest Zoom app update, virtual cameras like the EpocCam.

  17. bethy says:

    I really wanted this to work but it did not. (sad emoji)

  18. Ken Ng says:

    What is the error or problem you are facing. Perhaps I can help better if I know the details.

  19. QQQ says:

    oh wow amazing, thank you so much! this totally worked!!! Probably some stupid questions, but this won’t affect any other programs right? And my zoom account is issued by my school, they won’t know about this, correct?

  20. Ken Ng says:

    The remove signature step is local to your macbook. It has nothing to do with the Zoom account 😄

  21. Ray Cleghorn says:

    If I unsign Camtasa 2020 will Techsmith be able to detect that I have and if so, would it affect support?

  22. Ken Ng says:

    Yes. This should work for any apps, including Camtasia.
    And they should not be able to detect it unless they actually have access to your Mac to review the app itself.

    While technically you will be “changing” the app, but unsigning the app should not affect support as it does not really change anything internal with the app. You should be able to just reach out to support for any help when you need. Also, you can easily undo this by just installing the app again to restore Camtasia.

  23. ray Cleghorn says:

    Thanks for your reply and this article. I really want this to work but it hasn’t unsigned it for me. I entered the xcode command and password when required but it just printed this ;

    RaysiMac2 ~ % sudo codesign –remove-signature /Applications/Camtasia\
    Usage: codesign -s identity [-fv*] [-o flags] [-r reqs] [-i ident] path … # sign
    codesign -v [-v*] [-R=|-R ] path|[+]pid … # verify
    codesign -d [options] path … # display contents
    codesign -h pid … # display hosting paths
    raysiMac2 ~ %

    with no results in Camtasia 2020. I know nothing about terminal and am hoping you or someone can tell me what it means. Thank you Ray C

  24. Ken Ng says:

    You missed another dash for the remove-signature

    It should be (dash)(dash)remove-signature. Typing it down here, the font shows up joint together and it might look like a long dash.

  25. Thomas R Cleghorn says:

    Thanks for your help. entering the dashes correctly did cause it to unsign Camtasia 2020 but it still would not allow epoccam to record. So I reinstalled Camtasia and used this similar code in terminal command sudo codesign –remove-signature /Applications/Camtasia\ and it now will allow epoccam to record. I just wanted to post this in case someone else may have the same difficulty I did. Thanks again for your article and your help.

  26. Ken Ng says:

    Hi. Glad it worked out for you!

  27. John Mailer says:

    Dude, THANK YOU!! Omg, this has been driving me insane, and EpocCam website didn’t help at all. Thank you soooo much!! I finally have the cam in zoom! (worked everywhere else but)

  28. David Halonen says:

    Removing the EpocCam driver from my MacBook Pro has left the camera completely disconnected from FaceTime & PhotoBooth. Does anyone know how to restore the normal, expected functionality. ie, I can actually use the Mac Camera?

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