How to purchase Maxis Hotlink 365 validity when you’re stuck in Singapore

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16 Responses

  1. Brian says:

    I believe you can get to the normal *100# menu from anywhere in the world. I can do so from any country. First enter *100# and then select Option 6 to get the ‘normal’ version of it that you’d get in MY.

  2. Ken Ng says:

    I’ve tried all the options available when you’re in Singapore and I cannot get to the normal options. Otherwise, I’ve not bothered to head over to Woodlands 😄

  3. vijian says:

    I am in Brunei and have the same problem. Unable to get the normal options with *100#. Waiting for the weekend to drive to the border where I might get Maxis coverage. Unable to cross border due to COVID. Its’ a pity those staying in Australia, NZ etc will be unable to extend the 365 validity. Maxis should look into this problem.

  4. Ken Ng says:

    I’m glad you can still get to a border! Agree with you that Maxis really needs to provide a way to access the Malaysia’s menu.

  5. Allen says:

    Hi, I’m been told by customer service that is no more 365 plan, is it true?

  6. Ken Ng says:

    This is somewhat true. All the current plans does not have the ability to add on a 365 validity. However, I believe some had been able to be “downgraded” to the old Bagus plan which does have this on a case by case basis. Mostly because of the argument that we are living outside of Malaysia and still need to maintain a Malaysian mobile number. So do try to call the customer service rep and see if they can do that for you too.

  7. Allen says:

    Hi, for just residing overseas, can do it by just press *100#, then 01 to next menu, then press 8 send to *100# again to get Malaysia menu, then 01 again for next menu, then press 6 for My Account and Others, then press 2 for validity 365 purchase. Just FYI for those who need help.

  8. Ken Ng says:

    Interesting. Let me try and see it if works for me.

  9. Ken Ng says:

    Gosh! How did I not know about that. It works! Thanks for sharing. I will update my article soon!

  10. Gia says:

    “I believe you can get to the normal *100# menu from anywhere in the world. I can do so from any country. First enter *100# and then select Option 6 to get the ‘normal’ version of it that you’d get in MY.”

    Yes, i did this and i’m in Paris. I’ve successfully renewed my phone till next year. Thank you to this website!

  11. Gia says:

    Oh, but somehow I had to pay RM60 for mine though. I remember paying the same amount last year too. Not sure why I’m not charged RM33 instead :/

  12. Ken Ng says:

    I think the options changes a little depending on which country you are roaming at. I realise now that the right option to go back to the Malaysia menu is shown at “*100#” which is so confusing!!! 😄 will update the article again soon.

  13. Ken Ng says:

    Yikes. Does it show up as RM60 to renew in the menu?

  14. Arijit says:

    *365# but it’s cost me RM60

  15. Ken Ng says:

    Perhaps this is due to legacy pricing. When you first got your 365 validity, was it already at RM60? I remembered that for me, I got it when it was still going for RM33.

  16. victory015 says:

    Try *365# to enable 365 validity,it cost rm 60.

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